Test Centre Administrator

2 weeks ago


Canterbury, Kent, United Kingdom Pearson Full time

About the Role

Pearson VUE is seeking a Test Centre Administrator to join our team in Canterbury. As a Test Centre Administrator, you will be responsible for providing a secure exam delivery experience while offering exceptional customer service in a comfortable and friendly environment.

Key Responsibilities

  • Welcome and check-in customers/test-taking candidates.
  • Comply with all exam testing security and procedures and follow company policies.
  • Verify customer/candidate personal identification documents and explain the exam testing process/rules.
  • Proctor/invigilate candidates while they are completing their exam/test.
  • Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
  • Perform some housekeeping duties as necessary.

Requirements

We are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance.

About Pearson

Pearson is a world-leading learning company that adds life to a lifetime of learning. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.



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