IT Infrastructure Operations Specialist
3 weeks ago
We are seeking an experienced IT Infrastructure Operations Specialist to join our Technology team in London. The successful candidate will be responsible for providing technical administration support for all hardware and software across the group.
Key responsibilities include:
- Providing 1st and 2nd line technical support for hardware and software
- Ensuring systems are managed to the satisfaction of the business, managing incidents and service requests within SLA
- Maintaining VC equipment and ensuring hardware and software is kept up-to-date
- Documenting recovery procedures, build procedures, and fixing knowledge base
The ideal candidate will have a strong working knowledge of Microsoft technologies, good understanding of VMware, and experience in delivering 2nd line Wintel project work. Experience with SCCM, Polycom, Cisco, and MS Teams is also highly desirable.
We offer a competitive salary of £55,000 per annum, plus benefits including 28 days annual leave, pension scheme, and private medical insurance.
About Royal London Group:
Royal London Group is one of the UK's leading fund management companies, working with clients across the globe to achieve their investment goals. We pride ourselves on our long-term, client-driven focus, exercising our clients' rights and influencing positive change.
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