Income Recovery Specialist
4 weeks ago
We are seeking a highly skilled Income and Collection Recovery Legal Officer to join our team at CV-Library. As a key member of our Customer & Communities department, you will play a vital role in representing Orbit Group in the management of all legal cases regarding income recovery.
Key Responsibilities
- Take ownership of cases and provide specialist advice and support to internal colleagues on all aspects of rent recovery.
- Work across the Income team and customer teams to ensure accurate information recording and up-to-date case management.
- Ensure all court paperwork is relevant, up-to-date, and follows company policy and relevant legal procedures.
- Resolve cases at pace, gather evidence, and work to gain injunctions through court proceedings.
- Maximise income and obtain the correct court orders to safeguard and protect the reputation of Orbit as a landlord.
Requirements
- Experience of dealing with high-risk arrears case management and performance case reviews.
- Good understanding of domestic budgeting, debt management, Welfare Reform, and benefit regulations.
- Excellent understanding of housing law, legislation, CPR for both mandatory and discretionary possession grounds.
- Experience in dealing with and understanding court etiquette, case law, court directions, and Equality Act, particularly in relation to debt recovery, including the county court process.
- An understanding of best practice in arrears collection and related legal issues - Income collection experience at all levels.
What We Offer
- A rewarding experience that works for you, with flexible working opportunities and a focus on work-life balance.
- A place to progress, with training programmes and professional qualifications to support your career development.
- A purpose to feel proud of, working for a company that makes a difference to people's lives.
How to Apply
Apply online and follow the simple and fair hiring process, including online application, interview(s), and decision and offer. We put the safeguarding of our customers, colleagues, and contractors at the heart of everything we do, and certain roles will be subject to a DBS check.
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