Store Manager, Beverage
3 weeks ago
As a Store Manager for FOOT CARE Bramhall, you will work within the team to deliver excellent customer service and store management skills, being friendly and helpful to all customers.
Key Responsibilities- Manage bookings to ensure booking space isn't wasted.
- Manage and motivate a team to increase sales and ensure efficiency.
- Analyse sales figures and forecast future sales.
- Analyse and interpret trends to facilitate planning.
- Use information technology to record sales figures, analyse data and forward plan.
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.
- Provide or organise training and development.
- Ensure standards for quality, customer service and health and safety are met.
- Resolve health and safety, legal and security issues.
- Respond to customer complaints and comments.
- Organise special promotions, displays and events.
- Update colleagues on business performance, new initiatives and other pertinent issues.
- Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.
- Deal with sales, as and when required.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing.
- Initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market.
We are a shoe shop and also a foot clinic, and we are looking for someone with experience in sales and customer service who is driven to help us succeed.
Requirements
- Retail: 5 years (required)
- Management: 2 years (required)
- English (preferred)
Benefits
- Discount off our products in store
- Holiday allowance
- Pension contribution.
- Bonus on the number of appointments converted into the clinic.
- Bonus on footwear/accessories/bags etc.
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