Lighting and Furniture Sales Consultant
3 days ago
At Cameron Clarke Associates, we are seeking an exceptional Showroom Advisor to join our team in Gateshead.
This is a flexible role, available from Monday to Saturday, with Saturday being a main working day. Salary is negotiable, based on hours and experience.
We pride ourselves on offering exceptional lighting, furniture, and accessories to our customers. To thrive in this role, you will be a friendly, proactive individual with a 'can-do' attitude and enthusiasm to provide excellent customer service across our e-commerce websites.
Key responsibilities include assisting customers in the showroom, answering phone calls, and updating customers on their order status. Experience in lighting or interiors is preferred, but not essential.
Strong communication skills and problem-solving abilities are crucial, as are strong familiarity and confident knowledge of Microsoft Excel and VisualSoft. You will also need to be able to work independently and as part of a team, with strong and competent computer skills.
Responsibilities will include:
- Providing excellent customer service via phone, email, and in-store face-to-face interactions
- Assisting customers with product enquiries, orders, and returns
- Maintaining and updating products, both existing and new, using Microsoft Excel and VisualSoft
- Collaborating with internal teams to ensure customer satisfaction
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