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Retail Store Manager Assistant
2 months ago
Job Summary:
The Assistant Store Manager is a key role within our store operations team, responsible for supporting the Store Manager in the day-to-day running of the store. This includes managing the store's inventory, supervising staff, and ensuring excellent customer service.
Key Responsibilities:
- Store Operations: Assist the Store Manager in overseeing the store's operations, including inventory management, stock control, and visual merchandising.
- Staff Management: Supervise and develop a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
- Customer Service: Ensure that customers receive a high level of service, responding to queries and resolving any issues in a professional and courteous manner.
- Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales and customer satisfaction.
- Team Development: Develop and implement training programs to enhance the skills and knowledge of store staff, ensuring they have the necessary skills to provide excellent customer service and achieve sales targets.
Requirements:
- Experience: Proven experience in a retail management role, with a strong track record of achieving sales targets and improving customer satisfaction.
- Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and develop a team of retail staff.
- Customer Service: A strong commitment to providing excellent customer service, with the ability to respond to customer queries and resolve any issues in a professional and courteous manner.
- Analytical Skills: Strong analytical skills, with the ability to analyze sales performance and identify areas for improvement.
What We Offer:
- Competitive Salary: A competitive salary, with opportunities for career progression and professional development.
- Benefits Package: A comprehensive benefits package, including a pension scheme, life insurance, and a range of other benefits.
- Opportunities for Career Progression: Opportunities for career progression, with a clear path for advancement to more senior roles within the company.
