Facilities Operations Manager for Retail Stores
3 weeks ago
Overview
Rapport Guest Services is seeking a skilled Facilities Operations Manager to join our team. In this role, you will be responsible for ensuring the efficient use of resources across our retail stores, with a focus on safety, security, and accessibility.
Job Summary
We are offering a competitive salary of $65,000 - $85,000 per annum, depending on experience.
Key Responsibilities:
- Manage ticketing systems, budgeting tools, and report compilation to ensure optimal store performance.
- Verify compliance with quality, milestone, financial, and environmental requirements in collaboration with store, market, and global retail support leadership.
- Provide market-level training to Operations teams on Service Channel, brand standards, vendor interactions, and daily audits.
- Compile reports, summaries, minutes, and data as needed.
- Develop bid packs and briefs to inform project execution.
Requirements:
- Working knowledge and experience engaging with facilities responsibilities in a Retail store environment.
- Able to work well with others and create strong field and corporate relationships.
- Can comfortably handle risk and uncertainty.
- Dedication to delivering consistent customer service internally and externally.
- Self-starter with exceptional time management skills and attention to detail.
- Demonstrated ability to complete multiple tasks with tight deadlines.
- Proficient in work order management tools like Service Channel and Microsoft Excel.
About Rapport Guest Services
We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and results-driven individual looking to take your career to the next level, please submit your application.
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