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Leasehold Property Manager
2 months ago
Location: Staines
Contract: Temporary 12 weeks - Possibility of Permanent Thereafter
Key Responsibilities- Oversee accurate calculation and administration of service charges, ensuring compliance with regulatory standards.
- Monitor service charge budgets and provide regular reports to stakeholders.
- Address and resolve service charge queries and disputes in a timely and professional manner.
- Manage leasehold properties within retirement living schemes, ensuring compliance with lease terms and health and safety standards.
- Provide exceptional customer service and support to residents in retirement living schemes, promoting positive relationships within the estate community.
- Conduct regular estate inspections to identify areas for improvement or repair, and liaise with contractors or maintenance teams as necessary.
- Maintain accurate records of interactions with leaseholders, ensuring compliance with regulatory standards.
- Engage with residents and promote positive relationships within the estate community, fostering a sense of community and belonging.
- Proven experience as a Leasehold Officer or in a similar role within housing or property management, with a strong understanding of leasehold management principles.
- Must hold or be willing to obtain an Enhanced DBS certificate, demonstrating a commitment to safeguarding and protecting vulnerable individuals.
- Experience in conducting estate inspections and identifying areas for improvement or repair, with a focus on health and safety standards.
- Strong communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors.