Product Manager

2 weeks ago

London, Greater London, United Kingdom Zappi Full time
Product Manager - Enterprise Solutions

Zappi is a leading consumer insights platform that helps Fortune 500 companies deeply understand their customers. Our platform enables customers to pre-test new ideas and creative content before launch, ensuring they can kill bad ideas and improve on good ones. We bring together top expertise in data science and visualisation, UX and engineering to create a platform that allows non-expert users to make high-stakes decisions easily and confidently.

The Product Team at Zappi is going through an exciting period of change, having secured Series C funding at the end of 2022. We are looking for an experienced product manager to help us ensure the Zappi platform meets the needs of our enterprise customers. As a product manager, you will be accountable for leading a team through discovery, analysis, delivery and usage of solutions and features, advocating for customers, sharing context with your team and delivering value to Zappi and our customers.

We have a strong culture of positivity, collaboration and ambition, with engineering, product design, product marketing, operations, expertise and customer teams working closely with Product. You will work closely with these teams to deliver successfully. Your responsibilities will include deeply understanding Zappi's customer needs for managing multiple teams across global organisations, ensuring they can balance standardisation with specific needs. You will also work with product leadership to drive the product strategy forward, ensuring team outcomes support the goals of the organisation.

We are looking for a strong product manager to join our well-organised and collaborative product community. You will be working with the Organisation Management team to deeply understand our enterprise-level customers, create a strategy that effectively anticipates customer needs and delivers on the highest priority items. Collaborating with your engineering team, product design, customer and product marketing teams, you will design, build and launch features that allow our customers to tailor our platform to their needs. The Organisation Management team is the foundation of our platform, ensuring the Zappi platform adapts seamlessly to the specific needs of our customers.

The successful candidate will be able to demonstrate the characteristics of an experienced product manager, including the ability to balance working for tactical gain with progressing towards a long-term vision, with a bias for action. You will be an exceptionally strong collaborator with other product managers and product teams, used to managing dependencies in order to deliver value. You will be comfortable coming into a project that's already started as you are kicking off something brand new. You will be confident using data to inform leadership, context setting and decision making within your team. You will be happy letting others take the credit for great work in order to make the most of the diverse talent at Zappi. You will be passionate about great customer experience, making complex things simple, all while improving our users' lives in the process.

We offer a competitive salary range of £55,000-£75,000 per annum, depending on experience. Salaries are benchmarked annually. We also offer one company-paid mental health day of rest every quarter, unlimited holidays, private medical healthcare cover, group risk, life & disability contributions, flexible working arrangements, including remote, thoughtfully designed offices to support both individual work and collaboration without interrupting others, support setting up your home office, if appropriate, wellbeing benefits such as free yoga and access to trained therapists / counsellors, tailored personal development through training allowances, coaching, mentorship and career frameworks.

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