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Business Operations Analyst

2 months ago


London, Greater London, United Kingdom Bank of America Full time
About the Role

We are seeking a highly skilled Business Support Analyst to join our Global Commercial Banking team in London. As a Business Support Analyst, you will play a critical role in supporting our sales teams in delivering exceptional client experiences.

Key Responsibilities
  • Data Management: Own and manage routines to ensure data quality across our sales CRM and pipeline systems.
  • Insight Generation: Interrogate data to provide actionable insights to drive sales and business success.
  • Performance Metrics: Develop and monitor key performance indicator metrics.
  • Regional Updates: Prepare regional updates to senior management covering line of business/functional updates and material communications.
  • Project Coordination: Support, deliver, and coordinate ad-hoc projects to help improve regional operating performance.
  • International Collaboration: Work alongside peers in the Business Support function internationally on an array of business improvement projects and analysis initiatives.
Requirements
  • Education: An undergraduate degree in business, ideally with a focus in finance or economics (or equivalent work experience).
  • Communication Skills: Excellent communication skills with a knack for building relationships with internal stakeholders and coworkers.
What We Offer
  • Training and Development: Robust training and development programs, plus one-on-one coaching from executives to help you thrive in your career.
  • Comprehensive Tools: Comprehensive tools, proprietary research, and analytics, and cutting-edge digital solutions to support you in your role.
  • Professional Network: Powerful connections to expand your professional network as part of a global team.
  • Industry-Leading Benefits: Industry-leading benefits with an integrated approach to wellness – covering the physical, emotional, and financial resources you need to be well at every stage of life.