Business Operations Analyst
3 weeks ago
We are seeking a highly skilled Customer Service Operations Business Analyst to join our team at Spotify. As a key member of our Customer Service Operations team, you will play a critical role in driving business growth and improving customer satisfaction.
Key Responsibilities:- Develop and implement data-driven strategies to drive improvements in key performance metrics and operational efficiencies.
- Collaborate with cross-functional teams to identify and prioritize business opportunities and develop compelling business cases.
- Analyze customer service key performance metrics and develop insights to inform business decisions.
- Partner with R&D teams to drive the roadmap for advisor-facing tools and improve the customer experience.
- Lead projects and initiatives to drive business growth and improve customer satisfaction.
- 2+ years of experience in a business analyst role, preferably within customer service and/or operations.
- Proficiency in data analysis tools such as Excel, SQL, and BI tools (e.g., Tableau).
- Strong analytical skills and ability to rely on relevant data to find solutions.
- Experience coordinating and leading multiple projects simultaneously.
Spotify is a leading music streaming service with millions of users worldwide. Our Customer Service team is dedicated to providing exceptional support to our customers, and we are seeking a highly skilled Business Analyst to join our team.
-
Senior Business Intelligence Analyst
1 month ago
London, Greater London, United Kingdom PAC Analyst Full timeUnlock Your Potential as a Senior Analysis AnalystWe are seeking a highly skilled Senior Analysis Analyst to join our team at PAC Analyst. As a key member of our team, you will play a crucial role in driving our clients' digital transformation journeys.Key Responsibilities:Develop in-depth market analyses and reports on the software and IT services...
-
Senior Business Intelligence Analyst
1 month ago
London, Greater London, United Kingdom PAC Analyst Full timeUnlock Your Potential as a Senior Analysis AnalystWe are seeking a highly skilled Senior Analysis Analyst to join our team at PAC Analyst. As a key member of our team, you will play a crucial role in driving our clients' digital transformation journeys.Key Responsibilities:Develop in-depth market analyses and reports on the software and IT services...
-
Senior Cybersecurity Analyst
3 weeks ago
London, Greater London, United Kingdom Senior SOC Analyst Full timeSenior SOC Analyst Job DescriptionWe are seeking a skilled Senior SOC Analyst to join our growing team, where you'll play a critical role in safeguarding our assets and infrastructure from emerging cyber threats.Key Responsibilities:Lead the Security Operations Center (SOC) in monitoring, detecting, and responding to security incidents, ensuring the...
-
Senior Cybersecurity Analyst
3 weeks ago
London, Greater London, United Kingdom Senior SOC Analyst Full timeSenior SOC Analyst Job DescriptionWe are seeking a skilled Senior SOC Analyst to join our growing team, where you'll play a critical role in safeguarding our assets and infrastructure from emerging cyber threats.Key Responsibilities:Lead the Security Operations Center (SOC) in monitoring, detecting, and responding to security incidents, ensuring the...
-
Senior Business Intelligence Specialist
2 weeks ago
London, Greater London, United Kingdom PAC Analyst Full timeUnlock Your Potential in the IT MarketWe are seeking a highly skilled Senior Business Intelligence Specialist to join our team at PAC Analyst. As a key member of our consulting team, you will be responsible for leading local consulting engagements and contributing to multinational projects. Your expertise in the IT market, particularly in analytics and...
-
Business Analyst
4 weeks ago
London, Greater London, United Kingdom Specialty Business Solutions Full timeBusiness Analyst I RoleThe Business Analyst I role provides a foundation in the principles and processes of the analysis practice, enabling analysts to take on more responsibility and specialization in systems analysis, business analysis, or a hybrid role.Junior analysts work under the supervision and support of more experienced analysts to build their...
-
Business Analyst
4 weeks ago
London, Greater London, United Kingdom Specialty Business Solutions Full timeBusiness Analyst I RoleThe Business Analyst I role provides a foundation in the principles and processes of the analysis practice, enabling analysts to take on more responsibility and specialization in systems analysis, business analysis, or a hybrid role.Junior analysts work under the supervision and support of more experienced analysts to build their...
-
Business Analyst
3 weeks ago
London, Greater London, United Kingdom Specialty Business Solutions Full timeBusiness Analyst RoleThe Business Analyst role at Specialty Business Solutions provides an opportunity to develop a strong foundation in business analysis principles and processes. As a Junior Business Analyst, you will work under the guidance of experienced analysts to build your skills and knowledge in analysis and application development.Main...
-
Business Analyst
3 weeks ago
London, Greater London, United Kingdom Specialty Business Solutions Full timeBusiness Analyst RoleThe Business Analyst role at Specialty Business Solutions provides an opportunity to develop a strong foundation in business analysis principles and processes. As a Junior Business Analyst, you will work under the guidance of experienced analysts to build your skills and knowledge in analysis and application development.Main...
-
Business Operations Analyst
3 weeks ago
London, Greater London, United Kingdom Varonis Full timeBusiness Operations AnalystAbout the RoleWe are seeking a highly skilled Business Operations Analyst to join our team at Varonis. As a Business Operations Analyst, you will play a critical role in helping our Sales organization solve problems, create value, and drive growth.Key ResponsibilitiesConduct operational and strategic analyses to identify areas for...
-
Business Operations Analyst
3 weeks ago
London, Greater London, United Kingdom Varonis Full timeBusiness Operations AnalystAbout the RoleWe are seeking a highly skilled Business Operations Analyst to join our team at Varonis. As a Business Operations Analyst, you will play a critical role in helping our Sales organization solve problems, create value, and drive growth.Key ResponsibilitiesConduct operational and strategic analyses to identify areas for...
-
Business Analyst
3 weeks ago
London, Greater London, United Kingdom Onyx-Conseil Full timeOperations Focused Business AnalystWe are seeking an experienced Business Analyst to join our team at Onyx-Conseil, a leading provider of risk solutions and insurance services. The ideal candidate will have a strong understanding of the London Market Reinsurance domain and a proven track record of improving efficiency and effectiveness in working...
-
Business Analyst
3 weeks ago
London, Greater London, United Kingdom Onyx-Conseil Full timeOperations Focused Business AnalystWe are seeking an experienced Business Analyst to join our team at Onyx-Conseil, a leading provider of risk solutions and insurance services. The ideal candidate will have a strong understanding of the London Market Reinsurance domain and a proven track record of improving efficiency and effectiveness in working...
-
Business Operations Analyst
2 weeks ago
London, Greater London, United Kingdom Oliver James Associates Ltd. Full timeOperations Focused Business AnalystI am currently working with a London Market Reinsurance firm who are actively seeking an Operations focused Business Analyst to join their team. This company is part of a Global Risk Solutions and broader Insurance Group, covering all aspects of the insurance domain.Key Responsibilities:Collaborate with the front office and...
-
Business Operations Analyst
2 weeks ago
London, Greater London, United Kingdom Oliver James Associates Ltd. Full timeOperations Focused Business AnalystI am currently working with a London Market Reinsurance firm who are actively seeking an Operations focused Business Analyst to join their team. This company is part of a Global Risk Solutions and broader Insurance Group, covering all aspects of the insurance domain.Key Responsibilities:Collaborate with the front office and...
-
Business Operations Analyst
4 weeks ago
London, Greater London, United Kingdom Spotify Full timeOperations Business AnalystWe are seeking an experienced Operations Business Analyst to join our Customer Service Operations team at Spotify. As a key member of our team, you will play a crucial role in driving business growth and improving operational efficiency.Key ResponsibilitiesAnalyze customer service key performance metrics to identify areas for...
-
Business Operations Analyst
4 weeks ago
London, Greater London, United Kingdom Spotify Full timeOperations Business AnalystWe are seeking an experienced Operations Business Analyst to join our Customer Service Operations team at Spotify. As a key member of our team, you will play a crucial role in driving business growth and improving operational efficiency.Key ResponsibilitiesAnalyze customer service key performance metrics to identify areas for...
-
Business Operations Analyst
2 weeks ago
London, Greater London, United Kingdom Spotify Full timeCustomer Service Operations Business AnalystWe are seeking a highly skilled Customer Service Operations Business Analyst to join our team at Spotify. As a key member of our Customer Service Operations team, you will play a critical role in driving business growth and improving customer satisfaction.Key Responsibilities:Develop and implement data-driven...
-
Business Operations Analyst
2 weeks ago
London, Greater London, United Kingdom Spotify Full timeCustomer Service Operations Business AnalystWe are seeking a highly skilled Customer Service Operations Business Analyst to join our team at Spotify. As a key member of our Customer Service Operations team, you will play a critical role in driving business growth and improving customer satisfaction.Key Responsibilities:Develop and implement data-driven...
-
Data Analyst
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleWe are seeking a highly skilled Data Analyst to join our team at Motability Operations Ltd. As a Data Analyst, you will play a pivotal role in transforming and optimising our pricing strategies and residual value risk management.Reporting into the Analytics Lead, you will leverage advanced analytics to create valuable insights that will improve...