Reinsurance Claims Specialist

4 weeks ago

London, Greater London, United Kingdom Arch Capital Group Full time

At Arch Capital Group, we strive to foster a collaborative environment that combines expertise and innovation to drive progress and inspire our clients, employees, investors, and communities to achieve their full potential. Our work serves as a catalyst for others to reach their goals.

Position Overview

The Reinsurance Claims Adjuster/Analyst will play a crucial role in reviewing and adjusting Lloyds, London, and International reinsurance claims within the Lloyds Syndicate.

Key Responsibilities:

  • Analyze initial claim notifications, including coverage verification and associated checks for both proportional and excess of loss contracts.
  • Maintain electronic claims files and validate settlements within authority levels.
  • Ensure excellent claims service to all customers by effectively driving claims through to resolution.
  • Develop a thorough understanding of Treaty Reinsurance (Cross Class).
  • Build relationships with brokers, legal representatives, and clients.
  • Internal liaison with Underwriters and Reserving Actuaries.
  • Candidates should have experience reviewing and assessing policy coverage for Reinsurance claims, with complementary skillsets, including high-level communication competencies between internal and external stakeholders and knowledge of the London market as a claims handler.

Minimum Qualifications, Skills, and Experience:

  • A minimum of 2 years' experience in a reinsurance claims team, including knowledge of Marine Reinsurance Claims.
  • Proficient in London Market Systems ECF 2 and IMR, together with relevant 'write back' management claims system.
  • Ability to build solid relationships with clients and demonstrate strong client management skills.
  • A passion for learning and a keen interest in current losses & events.
  • A strategic thinker with strong communication skills; able to articulate their point of view in a clear and considered manner.
  • Ability to prioritize and proactively meet deadlines.
  • Customer-focused and keen to provide the highest quality of service delivery.

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