Guest Services Representative

6 days ago

WestonsuperMare, North Somerset, United Kingdom Whitbread Full time
Position: Front of House Team Member

Location: Premier Inn, Weston Super Mare (Seafront)

Overview:
Become a vital part of our hospitality team at Premier Inn. As a Front of House Team Member, you will be the welcoming face of our establishment, utilizing your engaging personality and exceptional customer service skills to greet and assist guests.

Key Responsibilities:
- Ensure guests feel at home from the moment they arrive, whether it's preparing a refreshing drink, serving delicious meals, or collaborating with the housekeeping team to maintain pristine accommodations.
- Deliver outstanding service that reflects the values of Whitbread, the UK's leading hospitality provider.

Compensation:
- Competitive pay rate of up to £11.79 per hour.

Contract Details:
- Fixed Term Contract for 3 months, providing stability without zero hours contracts.

Working Hours:
- 32 hours per week over 4 days, including a mix of morning, afternoon, and evening shifts, with guaranteed hours for better planning.

Benefits:
- Comprehensive training and support to ensure a smooth start and clear career progression.
- Access to the Whitbread Benefits card, offering up to 60% off Premier Inn stays and 25% off meals at all Whitbread restaurants.
- Pension and savings schemes to help secure your financial future.
- Discounts on various services, including shopping, utilities, travel, and entertainment.
- Complimentary breakfast for two upon joining.

What We Value:
At Whitbread, we are committed to providing an exceptional experience for our guests and fostering a supportive environment for our team members. Your passion for customer service will be instrumental in achieving our goals.

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