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Customer Service Representative
2 months ago
Job Summary:
Adecco is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers while ensuring their safety at all times.
Key Responsibilities:
- Customer Service: Meet and greet customers, assist with queries, and provide excellent customer care.
- Gate Management: Effectively operate the gates to ensure the safety of all who pass through them.
- Station Support: Assist with station ramps, luggage assistance, and supporting customers needing assistance.
- Safety and Security: Ensure the safety of the station environment and identify potential risks.
Requirements:
- Communication Skills: Excellent verbal and written English skills.
- Teamwork: Ability to work as part of a team and independently.
- Flexibility: Willingness to work varied shifts, including early mornings and weekends.
- Adaptability: Ability to adapt to changing situations and priorities.
- Professionalism: Professional and fun approach to work, with a passion for providing amazing customer service.
What We Offer:
- Competitive Pay: £12.00ph after 12 time sheets, with the potential to reach AWR (£13.57 - £13.94).
- Opportunities for Growth: Potential for career advancement within our business.
- Benefits: Zero-alcohol tolerance policy, Adecco Rail uniform standards, and a train travel pass for shift work.
Equal Opportunities Employer: Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an equal opportunities employer and welcome applications from all qualified candidates.
