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Front of House Team Member

2 months ago

Sale, Trafford, United Kingdom Whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.

Key Responsibilities:

  • Provide exceptional customer service to all guests, responding to their needs and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard and that guests have a comfortable and enjoyable stay.
  • Contribute to a positive and welcoming atmosphere in the hotel, promoting a culture of teamwork and respect among colleagues.
  • Participate in training and development opportunities to enhance your skills and knowledge, and to support the growth and success of the hotel.

What We Offer:

  • A competitive hourly rate of up to £XX.XX per hour.
  • A permanent contract with guaranteed hours, allowing you to plan your week with confidence.
  • A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on shopping, travel, and other expenses.
  • Opportunities for career progression within the company, with a clear path for advancement and professional development.

About Us:

Whitbread is a leading hospitality company, operating a range of brands including Premier Inn and Costa Coffee. We are committed to delivering exceptional customer service and creating a positive and welcoming atmosphere in all of our hotels and restaurants.