Front of House Team Member

3 weeks ago

Sale, Trafford, United Kingdom Town Local Full time
About the Role

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at The Sam Brooks. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and contributing to the overall success of our pub.

Key Responsibilities
  • Provide outstanding customer service, ensuring every guest feels valued and cared for.
  • Work collaboratively with the team to maintain a clean and tidy environment, adhering to high standards of presentation and hygiene.
  • Upsell and recommend menu items and beverages to enhance the customer experience.
  • Develop a thorough knowledge of our menu and drinks offerings to provide informed recommendations.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer

As a Front of House Team Member at The Sam Brooks, you will enjoy a range of benefits, including:

  • A competitive hourly rate, plus tips and opportunities for bonuses.
  • A comprehensive training program, including funded hospitality qualifications.
  • A supportive and inclusive team environment, with opportunities for career progression.
  • A range of employee benefits, including discounts on food and drink, and access to exclusive events.
About Us

The Sam Brooks is a popular local pub in Sale, serving a range of quality cask ales, lagers, and wines. Our extensive food menu features popular pub classics, and we cater for all tastes and occasions. Join us for our weekly entertainment, quiz nights, and live sporting action.

Hydes Brewery, established in 1863, is a family-run business with a portfolio of nearly 50 restaurants, pubs, bars, and hotels. We value our people and believe in recognising, rewarding, and developing our teams. Our aim is to create a great teamworking environment, where everyone's opinions are sought and valued, and we grow our future talent from within.

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