Front of House Team Member

2 weeks ago

Sale, Trafford, United Kingdom Town Local Full time
About the Role

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at The Sam Brooks. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and contributing to the overall success of our pub.

Key Responsibilities
  • Provide outstanding customer service, ensuring every guest feels valued and cared for.
  • Work collaboratively with the team to maintain a clean and tidy environment, adhering to high standards of presentation and hygiene.
  • Upsell and recommend menu items and beverages to enhance the customer experience.
  • Develop a thorough knowledge of our menu and drinks offerings to provide expert recommendations.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer

As a Front of House Team Member at The Sam Brooks, you can expect:

  • A competitive hourly rate, plus tips and benefits.
  • Opportunities for career progression and professional development.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • Discounts on food and drink, as well as other perks and rewards.
  • A chance to be part of a dynamic and growing company, with a commitment to excellence and customer satisfaction.
About Us

The Sam Brooks is a popular local pub, serving a wide range of cask ales, lagers, and wines, as well as delicious food and a warm and welcoming atmosphere. We are part of the Hydes Brewery family, a company with a rich history and a commitment to delivering exceptional hospitality.

We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, and are proud to be an inclusive and supportive workplace.

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