Client Service Director
1 week ago
We are seeking a highly skilled Client Service Director (SVP) to join our Asset Servicing, Client Experience team at The Bank of New York Mellon Corporation. As a key member of our global financial services leadership team, you will be responsible for delivering exceptional service aligned to clients' needs and expectations across all products and services.
Key Responsibilities:
Cultivate deep relationships with clients and understand their service requirements
Monitor service quality, product performance, and overall client experience to anticipate potential issues and opportunities
Deliver robust operational insights and transparency into service performance using industry-leading interfaces
Requirements:
Sufficient years of middle office experience in financial services or a similar industry
Experience in delivering outstanding client experiences within a client service delivery role or a financial services operational area, particularly in Custody and Fund Services
Bachelor's degree or an equivalent combination of education and experience
Sufficient years minimum of total work experience in financial services or a similar industry is preferred
About Us
The Bank of New York Mellon Corporation is an Equal Employment Opportunity/Affirmative Action Employer. We value diversity and inclusion and welcome applications from underrepresented groups, females, individuals with disabilities, and protected veterans.
Estimated Salary Range:
$120,000 - $180,000 per year
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