Optimisation Strategy Manager

3 weeks ago


London, Greater London, United Kingdom SELFRIDGES Full time
Job Description

We are seeking an experienced Data Driven Experience Specialist to join our team at SELFRIDGES. In this role, you will be responsible for developing and implementing onsite experience strategies that drive business results.

Key Responsibilities
  • Develop and execute onsite experience strategies that meet business objectives.
  • Analyse customer and performance data to inform operational plans and drive performance KPIs.
  • Lead the onsite performance of your division, providing insights and recommendations to improve key metrics.
  • Collaborate with cross-functional teams to deliver a customer-centric experience, driving engagement and progress through the conversion funnel.
  • Identify and implement opportunities to optimise the end-to-end customer journey.
  • Ensure timely and accurate updates to content and navigation across product areas.
About You

We are looking for an experienced Data Driven Experience Specialist who has:

  • Proven experience in digital marketing and e-commerce.
  • Strong analytical skills, able to interpret complex data sets.
  • Excellent communication and interpersonal skills.
  • A creative and innovative approach to problem-solving.
  • The ability to work effectively in a fast-paced environment.

Estimated salary: £65,000 - £85,000 per annum, depending on experience.



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