Boutique Manager
4 weeks ago
As a dynamic and inspirational Boutique Manager, you will be responsible for leading, coaching, and developing a high-performing team of Sales Advisors to achieve sales, customer service, and operational targets. You will create and execute an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership.
Key Responsibilities:
- Develop and implement sales strategies to drive revenue growth and customer engagement
- Lead and motivate a team of Sales Advisors to achieve sales and customer service targets
- Manage store operations, including inventory, facilities, and cash reconciliation
- Collaborate with the marketing team to develop and execute in-store events and promotions
- Ensure a seamless customer experience through effective communication and problem-solving
Requirements:
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
About Jo Malone London:
Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. We are a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world.
Benefits:
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
-
Boutique Manager
4 weeks ago
Southampton, Southampton, United Kingdom Jo Malone London Full timeLead a Team of Sales Advisors at Jo Malone LondonJo Malone London is a renowned fragrance house seeking a dynamic and inspirational leader to manage our boutique in Southampton. As a Boutique Manager, you will be responsible for creating and executing a business plan to drive sales, customer service, and operational excellence.Key Responsibilities:Lead,...
-
Boutique Manager
4 weeks ago
Southampton, Southampton, United Kingdom Jo Malone London Full timeLead a Team of Sales Advisors at Jo Malone LondonJo Malone London is a renowned fragrance house seeking a dynamic and inspirational leader to manage our boutique in Southampton. As a Boutique Manager, you will be responsible for creating and executing a business plan to drive sales, customer service, and operational excellence.Key Responsibilities:Lead,...
-
Boutique Manager
3 weeks ago
Southampton, Southampton, United Kingdom Jo Malone London Full timeJo Malone London - Boutique Manager - Southampton (John Lewis) - 37.5 HoursWe are seeking a highly skilled and experienced Boutique Manager to lead our team of Sales Advisors at Jo Malone London in Southampton. As a key member of our retail team, you will be responsible for creating and executing a business plan to drive sales, customer service, and...
-
Boutique Manager
3 weeks ago
Southampton, Southampton, United Kingdom Jo Malone London Full timeWe are seeking a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship...
-
Senior Retail Boutique Manager
3 days ago
Southampton, Southampton, United Kingdom Fashion & Retail Personnel Full timeJob OverviewFashion & Retail Personnel is seeking a Senior Retail Boutique Manager to oversee the daily operations of our retail store. This role will involve managing store standards, team development, and customer service delivery.About the RoleThis senior-level position requires a passion for delivering exceptional customer service and leading a...
-
Boutique Manager
3 weeks ago
Southampton, Southampton, United Kingdom Jo Malone London Full timeJo Malone London - Boutique Manager - Southampton (John Lewis) - 37.5 HoursWe are seeking a highly skilled and experienced Boutique Manager to lead our team of Sales Advisors at Jo Malone London in Southampton (John Lewis). As a key member of our retail team, you will be responsible for creating and executing a business plan to drive sales, customer service,...
-
Retail Store Manager
2 weeks ago
Southampton, Southampton, United Kingdom Jo Malone London Full timeBoutique Manager - SouthamptonAt Jo Malone London, we're on the lookout for a dynamic and inspirational Boutique Manager to lead our team of Sales Advisors and drive sales, customer service, and operational success. As a key member of our retail team, you'll be responsible for creating and executing an agile business plan to recruit and retain customers...
-
Senior Retail Manager
3 weeks ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeKey Responsibilities: As a Senior Retail Manager at Mono-Brand Boutiques, you will be responsible for guiding and developing a high-performing team. Your proven track record in retail management will be crucial in driving commercial success and delivering exceptional customer service. Key Skills: • A natural leader with a flair for guiding and developing a...
-
Retail Store Manager
3 weeks ago
Southampton, Southampton, United Kingdom Jo Malone London Full timeJo Malone London - Boutique Manager - Southampton (John Lewis) - 37.5 HoursAt Jo Malone London, we're seeking a highly skilled and motivated Boutique Manager to lead our team of Sales Advisors and drive sales, customer service, and operational excellence. As a key member of our team, you will be responsible for creating and executing a business plan to...
-
Senior Retail Manager
3 weeks ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeKey Responsibilities:As a Senior Retail Manager at Mono-Brand Boutiques, you will be responsible for guiding and developing a high-performing team. Your proven track record in retail management will be essential in driving commercial success and delivering excellent customer service to all.Key Skills:Natural leadership and team development skillsCommercial...
-
Senior Retail Manager
3 weeks ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeKey Responsibilities:As a Senior Retail Manager at Mono-Brand Boutiques, you will be responsible for guiding and developing a high-performing team. Your proven track record in retail management will be essential in driving commercial success and delivering excellent customer service to all.Key Skills:Natural leadership and team developmentCommercial...
-
Senior Retail Manager
3 weeks ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeKey Responsibilities: Lead and develop a high-performing team to deliver exceptional customer service and drive sales growth. Utilize commercial awareness and experience in clienteling, networking, and events to drive business results. Foster a positive and inspirational work environment that promotes a passion for our products and services. Collaborate with...
-
Assistant Store Manager
1 month ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeDeputy ManagerWe are seeking a highly skilled and experienced Deputy Manager to join our team at Mono-Brand Boutiques. As a Deputy Manager, you will play a key role in guiding and developing a high-performing team, leveraging your commercial acumen and clienteling expertise to drive sales and customer satisfaction.Key Responsibilities:Lead and motivate a...
-
Assistant Store Manager
1 month ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeDeputy ManagerWe are seeking a highly skilled and experienced Deputy Manager to join our team at Mono-Brand Boutiques. As a Deputy Manager, you will play a key role in guiding and developing a high-performing team, leveraging your commercial acumen and clienteling expertise to drive sales and customer satisfaction.Key Responsibilities:Lead and motivate a...
-
Assistant Store Manager
2 months ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeDeputy ManagerWe are seeking a highly skilled and experienced Deputy Manager to join our team at Mono-Brand Boutiques. As a Deputy Manager, you will play a key role in guiding and developing a high-performing team, leveraging your commercial acumen and clienteling expertise to drive sales and customer satisfaction.Key Responsibilities:Lead and motivate a...
-
Assistant Store Manager
2 months ago
Southampton, Southampton, United Kingdom Mono-Brand Boutiques Full timeDeputy ManagerWe are seeking a highly skilled and experienced Deputy Manager to join our team at Mono-Brand Boutiques. As a Deputy Manager, you will play a key role in guiding and developing a high-performing team, leveraging your commercial acumen and clienteling expertise to drive sales and customer satisfaction.Key Responsibilities:Lead and motivate a...
-
Guest Relations Manager
2 weeks ago
Southampton, Southampton, United Kingdom Southampton Harbour Hotel Full timeAbout the RoleWe are seeking a Guest Relations Manager to join our team at Southampton Harbour Hotel. As a key member of our hotel team, you will be responsible for ensuring our guests receive the ultimate guest experience throughout their stay.The successful candidate will be a strong and confident communicator with a natural ability to engage and build...
-
Guest Relations Manager
3 weeks ago
Southampton, Southampton, United Kingdom Southampton Harbour Hotel Full timeAbout the RoleWe are seeking a skilled Guest Relations Manager to join our team at Southampton Harbour Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key ResponsibilitiesDevelop and implement strategies to enhance...
-
Customer Experience Manager
3 weeks ago
Southampton, Southampton, United Kingdom Southampton Harbour Hotel Full timeAbout the RoleThe Guest Relations Manager will be responsible for delivering exceptional guest experiences throughout their stay. This will involve overseeing and coordinating the Guest Relations operation to establish and maintain marketing objectives and operating criteria. The ideal candidate will be a strong and confident communicator with a natural...
-
Customer Experience and Complaints Manager
4 weeks ago
Southampton, Southampton, United Kingdom Southampton Harbour Hotel Full timeAbout UsHarbour Hotels is a collection of prestigious hotels located in stunning locations across the South. Our luxury portfolio includes coastal, country, and city properties with a range of exciting restaurant concepts and our unique HarSPA brand across many of our sites.Why Work with UsExcellent opportunities for career progression within the Harbour...