Business Continuity and Operational Resilience Specialist
1 month ago
ROLE OVERVIEW
This role supports the Business Continuity and Security function in maintaining the firm's business continuity, operational risk frameworks, and ISO certifications. As a key member of the Business Continuity team, you will contribute to the development and maintenance of the firm's business continuity arrangements.
This is a multifaceted role that requires proven experience of multi-discipline risk management in a professional services environment. You will primarily support the team in developing, maintaining, and testing the firm's business continuity arrangements, including the coordination of ISO 22301 audits.
The successful candidate will sit in the Business Continuity team, reporting to the Head of Business Continuity and Security.
KEY RESPONSIBILITIES
- Support the Business Continuity and Security Team with all aspects of business continuity planning and response arrangements at the firm.
- Co-ordinate policy reviews and risk and business impact analyses to ensure the foundations of the framework are aligned to the firm's strategic priorities and risk profile.
- Manage and report on incident management, business continuity, and technology recovery plan development and maintenance utilising specialist third-party software.
- Support the planning and delivery of the testing and exercising programme and track lessons learned and plan improvements.
- Co-ordinate annual internal and external audits to ensure the firm maintains ISO 22301 certification.
- Administer and maintain standard materials used for client information requests and audits.
- Support in the production of management information and reports for senior management and committees.
- Monitor risks, industry news and trends to ensure the firm is well-placed to manage any emerging threats with the latest tools and knowledge.
- Co-ordinate the response to operational incidents with colleagues from across the firm.
- Support with the administration of the firm's general insurances programme.
Candidate Profile
Candidates for this position must have:
- A proven track record of developing and embedding business continuity frameworks.
- A minimum of 3-5 years' experience working in a similar role, having prior exposure to incident management and ISO 22301.
- Understanding of, and ability to explain, the threats faced by the firm and what practical mitigations are available.
- Excellent communication and influencing skills at a senior level, able to persuade stakeholders of the need for good business continuity management and what is required to embed it successfully.
- Strong written communication skills, able to present information clearly to both technical and non-technical audiences.
- Able to deal with ambiguity and competing priorities, with a high degree of initiative and autonomy.
- The ability to identify creative solutions to overcome challenges.
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