Meetings and Events Operations Manager

1 month ago

London, Greater London, United Kingdom Park Plaza Full time
Meetings and Events Team Leader

We are committed to delivering exceptional experiences for our guests, and our Meetings and Events Team Leader plays a vital role in ensuring this happens. As a key member of our team, you will be responsible for managing the day-to-day service operation in our Meetings and Events Operations.

Key Responsibilities:
  • Manage the delivery of F&B services in a timely manner according to Event Orders
  • Ensure all areas are attended to provide exceptional experiences for our guests
  • Oversee junior team members and deliver on client expectations
  • Develop and implement improvements to the department, aiming for best practice and highest customer satisfaction
What We Offer:
  • Salary: £14.04 per hour + generous service charge and great benefits
  • Heavily discounted hotel rates in Europe
  • F&B discounts at our restaurants and bars
  • 30 days of holiday per year, increasing with years of service
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training
Requirements:
  • Good command of English, both verbal and written
  • Excellent customer service attitude, positive and charismatic with an eye for the customer
  • Natural team player, able to easily connect and work with others
  • Excellent attention to detail, positive and warm personality
  • Flexibility and Adaptability and Energy is crucial in this role

Park Plaza is renowned for creating memorable moments, catering to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

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