Meetings and Events Operations Manager

3 weeks ago

London, Greater London, United Kingdom Park Plaza London Riverbank Full time
About the Role

We are seeking a highly skilled and experienced Meetings and Events Team Leader to join our team at Park Plaza London Riverbank. As a key member of our Meetings and Events team, you will be responsible for delivering exceptional service to our clients and ensuring that all events are executed to the highest standards.

Key Responsibilities
  • Manage the day-to-day service operation in a Meetings and Events environment
  • Ensure that all F&B services are delivered in a timely manner according to Event Orders
  • Oversee junior team members and agency assistants to deliver exceptional customer experiences
  • First point of contact for clients at the tables during allocated evening events
  • Undertake any reasonable requests from Operations and Floor Managers as and when required
Requirements
  • Good command of English, both verbal and written
  • Excellent customer service attitude, positive and charismatic with an eye for the customer
  • Natural team player, able to easily connect and work with others
  • Excellent attention to detail, positive and warm personality
  • Flexibility and Adaptability and Energy is crucial in this role
What We Offer
  • Salary: £14.04 per hour + generous service charge and great benefits
  • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Start with 30 days of holiday per year - including bank holidays, increasing with years of service
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme - up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

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