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Customer Service Representative
2 months ago
We are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our customers.
Key Responsibilities- Provide high-quality customer service and support to customers via phone, email, and social media.
- Build strong relationships with customers to understand their needs and provide tailored solutions.
- Work collaboratively with colleagues to ensure seamless customer service and support.
- Stay up-to-date with product and service knowledge to provide accurate information to customers.
- Meet and exceed customer satisfaction targets.
We offer a competitive salary, comprehensive training and development opportunities, and a range of benefits, including a generous pension contribution, annual performance-related bonus, and share schemes.
About UsLloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to creating a truly inclusive workplace where all colleagues have the opportunity to make a real difference.
We are proud to be a disability confident employer and welcome applications from under-represented groups. We offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes.
At Lloyds Banking Group, we are driven by a clear purpose: to help Britain prosper. We are committed to building a workforce that reflects the diversity of our customers and communities, and we are dedicated to creating a values-led culture that promotes inclusivity and respect.
