Debt Recovery Specialist

1 month ago


Sutton Coldfield, Birmingham, United Kingdom Spencer Clarke Group Full time
Debt Recovery Officer ASC

We are seeking a skilled Debt Recovery Officer to join our Adults Social Care Service in Sutton area. The successful candidate will be responsible for collecting ASC legacy debt in line with Council policies and the ASC Charging Policy.

Main Responsibilities:
  • Collect and manage ASC legacy debt in accordance with Council policies and procedures.
  • Provide expert advice and information to the team and ASC colleagues regarding legacy debt management.
  • Negotiate acceptable levels of payment with clients, taking into account their financial circumstances and Council policies.
  • Obtain a full understanding of the Council's and Government schemes to provide clear advice to customers.
  • Advise customers to ensure they receive all benefits and services they are entitled to.
  • Provide accurate and timely debt monitoring information to support effective financial management.
Requirements:
  • Experience of the Care Act and charging policies in a large finance operation.
  • Income and debt recovery experience.

We offer a competitive rate of pay and a market leading referral scheme. If you know of someone who may be interested in this role, please refer them to us.



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