Business Support Coordinator

1 month ago


Denton, Tameside, United Kingdom HFL Building Solutions Group Full time
About the Role

HFL Building Solutions Group is a leading provider of building services, renowned for delivering cost-effective and energy-efficient solutions to businesses across the UK.

We are seeking an experienced administrator to join our team, responsible for providing exceptional support to our operations.

Key Responsibilities
  1. Generate callout tasks for HFL engineers or subcontractors, ensuring timely and efficient communication.
  2. Raise purchase orders for subcontractors and parts, maintaining accurate records and adhering to company procedures.
  3. Liaise with contract managers for sites they manage, providing updates and chasing ETA's as required.
  4. Accurately input data into our Maximo system, ensuring seamless data management.
  5. Notify and keep clients and contract managers informed, maintaining open communication channels.
  6. Chase updates and reports following callouts attended, ensuring prompt resolution.
  7. Generate follow-up work orders where callouts require quoted further works, maintaining a proactive approach.
  8. Maintain the callouts inbox, ensuring all correspondence is up-to-date and organized.
  9. Liaise with the planning team for HFL callouts, coordinating engineer availability.
  10. Data management - filing emails correctly, updating client systems, and maintaining accurate records.
Requirements

We are looking for an individual with:

  • Previous administration experience, preferably in a similar role.
  • An enthusiastic approach, with the ability to use initiative to solve problems.
  • Strong organizational skills, with the ability to handle multiple tasks in a fast-paced environment.
  • The ability to make decisions in a timely fashion, coupled with the ability to investigate and weigh alternatives.
  • Supply chain/Facilities/Hard services understanding and awareness.
  • Proficiency in Microsoft packages.
  • Highly organized, with the ability to manage several projects simultaneously.
  • Flexible, fast thinking, and conscientious.
  • Excellent attention to detail.
About Us

HFL Building Solutions Group is an equal opportunities employer, committed to creating a diverse and accessible workplace for all. We value and respect individuals from all backgrounds, race, and religions, and strive to provide a culture that celebrates our differences.



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