Front Office Supervisor

3 weeks ago


Nuneaton, United Kingdom Elite Venue Selection Full time

Position Overview

We are currently seeking a Reception Manager to oversee the front office operations at our esteemed venue.

This role is pivotal in ensuring that our guests receive exceptional service and that the reception area operates smoothly.

Key Responsibilities:

  • Oversee the daily operations of the reception desk, ensuring a professional and welcoming environment.
  • Lead and mentor the front office team, fostering a culture of excellence in customer service.
  • Optimize revenue generation while minimizing operational losses.
  • Ensure accurate management of financial transactions and reporting.
  • Collaborate with other departments and participate in the Duty Manager rotation.
  • Engage in the check-in and check-out processes for guests.

Candidate Profile:

The ideal candidate will possess strong organizational skills, punctuality, and a polished appearance. Excellent communication and customer service abilities are essential. Familiarity with front office property management systems is advantageous, though training will be provided.

We are committed to equal employment opportunities and require all candidates to demonstrate their eligibility to work. All personal data will be handled in accordance with our privacy policy.



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