Reception and Front Desk Professional
3 weeks ago
We are seeking a Reception and Front Desk Professional to join our team at Bannatyne.
Job Summary:- This is an exciting opportunity for someone who enjoys working in a fast-paced environment, interacting with guests, and providing excellent customer service.
The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a positive attitude towards providing exceptional customer service.
Estimated Salary: $58,000 - $68,000 per year, depending on experience and qualifications.
Key Responsibilities:- Dealing with emails, phone calls, and face-to-face queries in a professional and courteous manner.
- Processing payments and managing the reception area efficiently, ensuring a seamless experience for guests.
- Assisting with the promotion of spa services, special offers, and retail products to enhance the overall guest experience.
- Maintaining the reception area's cleanliness, tidiness, and inviting atmosphere at all times.
- Logging visitors, including contractors and guest passes, accurately and efficiently.
- Flexible schedule allowing for a better work-life balance.
- A generous annual leave policy that increases with tenure, providing opportunities for relaxation and rejuvenation.
- A complimentary gym membership, promoting physical well-being and a healthy lifestyle.
- The option to purchase a second gym membership for a family member or friend after two years of service, encouraging a supportive community.
- Discounted spa treatments, products, and meals, enhancing the overall employee experience and creating opportunities for self-care.
- Career and personal development training, supporting employees in achieving their goals and advancing their careers.
- Mental health, well-being, and EAP services, prioritizing employees' mental health and well-being.
- Length of service awards and staff bonuses, recognizing and rewarding employees' dedication and hard work.
- Discounted entertainment and shopping, providing opportunities for leisure and enjoyment outside of work.
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