Tesco Colleague
1 week ago
About the role
As a Tesco Colleague, you will be part of a specialist, diverse team where everyone is welcome. You will have the opportunity to serve our shoppers better every day, meet great people, and learn new things.
Key responsibilities
- Provide great natural service to our customers, greeting them with a smile and serving them with passion and pride.
- Be knowledgeable about the products and services within the store, working across the store in our service, picking and replenishment areas where required.
- Put into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community, and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be yourself, living our values, making everyone feel welcome, and always following our policies.
- At times, you may be required to accept deliveries into the store.
What you'll need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun, and celebrating success.
- Be at work on time, well presented, and ready to be a brand ambassador.
What's in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Our commitment to you
We are committed to offering new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.30 per hour worked. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
At Tesco, we take pride in serving our customers and being a great place to work. We are committed to our values and want to make sure that everyone who joins us feels welcome and supported.
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