Customer Service Team Lead

2 weeks ago


Fareham, Hampshire, United Kingdom Wild Recruitment Full time

We are seeking an experienced Sales and Support Executive to join our team at Wild Recruitment in Fareham. This is an exciting opportunity for a motivated and ambitious individual who is looking for a new challenge.

The successful candidate will be responsible for managing customer relationships, processing orders, and providing exceptional service. You will also be involved in identifying opportunities for growth and development within the business.

About the Role:

  • Provide exceptional customer service to clients via phone, email, and other communication channels.
  • Manage customer relationships and resolve any issues or concerns in a timely and professional manner.
  • Process orders and ensure accurate delivery of products to clients.
  • Identify opportunities for growth and development within the business and implement strategies to achieve these goals.

Requirements:

  • A minimum of 2 years of experience in a sales or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Strong problem-solving skills and ability to think critically.

Benefits:

  • A competitive salary of £25,000 - £27,000 per annum.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to training and development programs.


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