Digital Governance Strategist
3 weeks ago
As an Outsourcing Governance Specialist at Barclays, you will play a pivotal role in driving innovation and excellence in our digital landscape. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.
Key Responsibilities- Develop and implement the service management framework for internal service provision, including management of contractual documentation, service change governance, and performance reporting.
- Collaborate with business stakeholders to facilitate a consistent and efficient approach across all global Service Management offices.
- Manage internal service change governance processes, including oversight and maintenance of contractual agreements for internal service provisioning and oversight of BX hierarchy alignment.
- Develop reports and insights on internal service management performance and communicate findings to internal senior stakeholders.
- Participate in projects and initiatives to improve internal service management efficiency and effectiveness.
- Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- 2-3 years experience in service/vendor management or risk & control role in the context of outsourcing (internal or external).
- Understanding of the financial services sector and key business segments.
- Experience of regulatory compliance, preferably in the financial services sector.
- Critical thinking and experience with data analysis with ability to draw out key insights.
You will be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
At Barclays, we value Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. We also embody the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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Digital Governance Strategist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeEvolve Our Digital LandscapeAs an Outsourcing Governance Specialist at Barclays, you will play a pivotal role in driving innovation and excellence in our digital landscape. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.Key ResponsibilitiesDevelop and implement the service...
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Digital Governance Strategist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeEvolve Our Digital LandscapeAs an Outsourcing Governance Specialist at Barclays, you will play a pivotal role in driving innovation and excellence in our digital landscape. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.Key ResponsibilitiesDevelop and implement the service...
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