Commercial Claims Manager
1 month ago
Sedgwick is a company that values its employees and provides a culture of caring. As a Commercial Adjuster Manager, you will be responsible for leading a team of adjusters and claims technicians in the Commercial Property Redhill Region. Your primary goal will be to manage operational and financial performance to budget, while maintaining and enhancing technical and service delivery.
Key Responsibilities:- Operational and technical management of a number of commercial adjusters in the region for claims typically
- Deliver a strong financial performance aligned with the agreed budget
- Develop strategies for profitable delivery of services, ensuring control of costs and growth of net margin in line with the CCS strategy
- Create a culture for consistent achievement of SLA compliance and adherence to client specific process(es) including complaint management, root cause analysis and implementing corrective actions
- Promote, support and implement process innovation and digital solutions as client and customer needs evolve
- Ensure clear and effective communication to ensure each member of the team is appropriately employed and is aware of their role, responsibilities and value to Sedgwick UK
- Drive a culture of continuous improvement that strives for market leading excellence in every aspect of client and customer service
- A clear focus and strategy for career development of colleagues within the region
- Maintain the highest standards of performance by inspiring, training and motivating colleagues
- Highly organised with a flexible, pro-active approach and the ability to report to others in a clear and concise manner
- Excellent oral and written communication skills
- First class interpersonal and presentation skills
- Able to demonstrate the ability to prioritise work states during busier periods
- Excellent knowledge of commercial property claims products
- Commercial awareness and an in-depth knowledge of client requirements and strategies
- Previous experience is not required but will be an advantage
- Proven track record in delivering a strong financial performance for your team is also an advantage
- Ability to identify and propose innovative ideas as part of a continuous improvement culture
- Competitive salary depending on skills, experience and qualifications
- Enrolment to a performance related bonus scheme
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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Redhill, Surrey, United Kingdom Sedgwick Full timeCommercial Adjuster ManagerSedgwick is a company that values its employees and provides a culture of caring. As a Commercial Adjuster Manager, you will be responsible for leading a team of adjusters and claims technicians in the Redhill region. Your primary goal will be to manage operational and financial performance to budget, while maintaining and...
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2 months ago
Redhill, Surrey, United Kingdom Sedgwick Full timeCommercial Adjuster ManagerSedgwick is a company that values its employees and provides a culture of caring. As a Commercial Adjuster Manager, you will be responsible for leading a team of adjusters and claims technicians in the Redhill region. Your primary goal will be to manage operational and financial performance to budget, while maintaining and...
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