Global Travel Support Specialist
4 weeks ago
**Travel Support Role**
TOPTALENT is seeking a skilled Travel Industry Expert to join our team as a Global Travel Support Specialist. This role involves providing exceptional support to our clients, resolving travel-related issues, and staying up-to-date with industry knowledge.
**Key Responsibilities:**
- Resolve travel and tech-related issues for clients
- Stay current with travel industry trends and platform knowledge
- Native/fluent Italian speaker with excellent written and oral communication skills
- Previous experience in customer service, preferably in travel and hotel segments
- Proficient in using tools like Gmail, Zendesk, Slack, and Salesforce
- Flexibility to work non-traditional shifts, including early mornings, late evenings, and weekends
- Resettlement/Legal status to live and work in the UK already in place
**What We Offer:**
- Excellent remuneration package based on experience, skills, and performance
- Part of a dynamic and creative team with a positive and friendly atmosphere
- Generous medical plans, dental, and vision benefits with premiums
- Paid parental and bereavement leave
- Subsidized commuter benefits
- Mental health support
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