Global Travel Support Specialist

4 weeks ago


London, Greater London, United Kingdom TOPTALENT Full time

**Travel Support Role**

TOPTALENT is seeking a skilled Travel Industry Expert to join our team as a Global Travel Support Specialist. This role involves providing exceptional support to our clients, resolving travel-related issues, and staying up-to-date with industry knowledge.

**Key Responsibilities:**

  • Resolve travel and tech-related issues for clients
  • Stay current with travel industry trends and platform knowledge
  • Native/fluent Italian speaker with excellent written and oral communication skills
  • Previous experience in customer service, preferably in travel and hotel segments
  • Proficient in using tools like Gmail, Zendesk, Slack, and Salesforce
  • Flexibility to work non-traditional shifts, including early mornings, late evenings, and weekends
  • Resettlement/Legal status to live and work in the UK already in place

**What We Offer:**

  • Excellent remuneration package based on experience, skills, and performance
  • Part of a dynamic and creative team with a positive and friendly atmosphere
  • Generous medical plans, dental, and vision benefits with premiums
  • Paid parental and bereavement leave
  • Subsidized commuter benefits
  • Mental health support


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