Room Quality Control Specialist

4 days ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time

**Overview:**

WGC Ltd. is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. We are committed to investing in the development and career progression of our employees and offer a range of opportunities for growth and advancement.

About the Job:**

We are seeking an experienced Room Quality Control Specialist to join our team at WGC Ltd. in a Fixed hours contract available - Flexible hours to suit you role. The successful candidate will be responsible for checking rooms to company standard, improving productivity and efficiency of room cleaning, analysing guest data to plan resources and materials, and building strong relationships with the hotel team and suppliers.

Responsibilities:

  • Check rooms to company standard
  • Improve productivity and efficiency of room cleaning
  • Analyse guest data to plan resources and materials
  • Build strong relationships with the hotel team and suppliers
  • Improve Guest Satisfaction
  • Foster a safe and organized work environment
  • Recruit, train and manage a team
  • Deliver financial targets
  • Manage expenditure and payroll
  • Participate in training and development
  • Solve job-related challenges

What We Offer:

In addition to a competitive salary of approximately £35,000 per year, we offer a range of benefits including Life Insurance, Free access to Doctor and Legal helpline, Counselling/Wellbeing Support Service, Discounts from 50 top retailers, and Training budget of up to £10,000 per year with unlimited career progression.



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