Service Advisor
3 days ago
Service Advisor Vacancy
We are currently recruiting for a new Service Advisor to help us maintain our high standards of customer service and vehicle repair at Wessex Garages Holdings Ltd.
About the Role
Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.
We're looking for an articulate, warm communicator who can give our customers the star treatment – whether it's first thing on a busy morning or last thing on a Friday afternoon.
This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.
Key Responsibilities
- Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
- Liaising with the workshop to progress work through the system.
- Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected.
- Informing customers of any faults or repairs found on their vehicle and providing them with clear and accurate solutions.
- Maintaining customer records such as vehicle details and service histories accurately and efficiently.
- Maintaining knowledge of aftersales products and services, upselling where appropriate.
- Ensuring the customer database is updated and accurate at all times.
Essential Skills
- A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
- Demonstrable computer literacy and knowledge of IT systems and applications.
- The ability to multi-task and be highly adaptable within a busy environment.
- Strong communication and influencing skills, with the ability and desire to explain complex information accurately and concisely to help our customers.
- Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop.
- Ability to prioritise your workload.
- Ability and willingness to work with defined processes and guidelines.
- Good core administration skills to accurately capture customer details to the required standards.
- A full UK driving licence.
Nice to Have (but not Essential)
- Experience of upselling products or services is desirable.
-
Service Advisor
4 days ago
Bristol, Bristol, United Kingdom Jago Consultants Full timeJob Role: Motor Vehicle Service AdvisorSalary: £23,000 basic with an OTE of around £32,000Key Responsibilities:Ensure customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs and work to be undertakenSell additional products as appropriate to customers' needsAdvise on timescales...
-
Service Advisor
7 days ago
Bristol, Bristol, United Kingdom Jago Consultants Full timeJob Role: Motor Vehicle Service AdvisorSalary: £23,000 basic with an OTE of around £32,000Key Responsibilities:Ensure customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs and work to be undertakenSell additional products as appropriate to customers' needsAdvise on timescales...
-
Service Advisor
6 days ago
Bristol, Bristol, United Kingdom Nisbets Full timeService Advisor RoleNisbets is seeking a skilled Service Advisor to join our Service Department. As a Service Advisor, you will be part of a team providing high-quality after-sales service for our customers.Key ResponsibilitiesAct as the first point of contact for customers and process calls to a satisfactory conclusion.Resolve customer issues over the...
-
Service Advisor
1 week ago
Bristol, Bristol, United Kingdom Nisbets Full timeService Advisor RoleNisbets is seeking a skilled Service Advisor to join our Service Department. As a Service Advisor, you will be part of a team providing high-quality after-sales service for our customers.Key ResponsibilitiesAct as the first point of contact for customers and process calls to a satisfactory conclusion.Resolve customer issues over the...
-
Service Advisor
2 days ago
Bristol, Bristol, United Kingdom Nisbets Full timeService Advisor RoleNisbets is seeking a skilled Service Advisor to join our Service Department. As a Service Advisor, you will be part of a team providing high-quality after-sales service for our customers.Key Responsibilities:Act as the first point of contact for customers and process calls to a satisfactory conclusion.Resolve customer issues over the...
-
Service Advisor
2 days ago
Bristol, Bristol, United Kingdom Nisbets Full timeService Advisor RoleNisbets is seeking a skilled Service Advisor to join our Service Department. As a Service Advisor, you will be part of a team providing high-quality after-sales service for our customers.Key Responsibilities:Act as the first point of contact for customers and process calls to a satisfactory conclusion.Resolve customer issues over the...
-
Service Advisor
7 days ago
Bristol, Bristol, United Kingdom Octane Recruitment Full timeJob Title: Service Advisor - BristolJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience when bringing their vehicles to our dealership for scheduled and...
-
Service Advisor
4 days ago
Bristol, Bristol, United Kingdom Octane Recruitment Full timeJob Title: Service Advisor - BristolJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience when bringing their vehicles to our dealership for scheduled and...
-
Service Advisor
4 days ago
Bristol, Bristol, United Kingdom Octane Recruitment Full timeJob Title: Service Advisor - BristolJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience when bringing their vehicles to our dealership for scheduled and...
-
Service Advisor
7 days ago
Bristol, Bristol, United Kingdom Octane Recruitment Full timeJob Title: Service Advisor - BristolJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience when bringing their vehicles to our dealership for scheduled and...
-
Service Advisor
3 days ago
Bristol, Bristol, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Key Responsibilities:Provide outstanding customer service and support to our...
-
Service Advisor
3 days ago
Bristol, Bristol, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Key Responsibilities:Provide outstanding customer service and support to our...
-
Service Advisor
2 days ago
Bristol, Bristol, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group as maternity cover.As a Sytner Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring seamless communication throughout the vehicle servicing process.You will be...
-
Service Advisor
2 days ago
Bristol, Bristol, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group as maternity cover.As a Sytner Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring seamless communication throughout the vehicle servicing process.You will be...
-
Service Advisor
7 days ago
Bristol, Bristol, United Kingdom Octane Recruitment Full timeJob Title: Service AdvisorJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients' vehicles are serviced and repaired to the highest standards.Key Responsibilities:Meet and greet customers bringing...
-
Service Advisor
6 days ago
Bristol, Bristol, United Kingdom Octane Recruitment Full timeJob Title: Service AdvisorJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients' vehicles are serviced and repaired to the highest standards.Key Responsibilities:Meet and greet customers bringing...
-
Service Advisor
2 days ago
Bristol, Bristol, United Kingdom Juice Recruitment Ltd Full timeJuice Recruitment Ltd is pleased to be partnering with a motorcycle dealership to fill a Service Advisor position.This role offers a unique opportunity for a motorcycle enthusiast to drive business success while delivering exceptional service to loyal customers.The ideal candidate will be part of a dynamic team where teamwork and customer satisfaction are...
-
Service Advisor
2 days ago
Bristol, Bristol, United Kingdom Juice Recruitment Ltd Full timeJuice Recruitment Ltd is pleased to be partnering with a motorcycle dealership to fill a Service Advisor position.This role offers a unique opportunity for a motorcycle enthusiast to drive business success while delivering exceptional service to loyal customers.The ideal candidate will be part of a dynamic team where teamwork and customer satisfaction are...
-
Service Advisor
7 days ago
Bristol, Bristol, United Kingdom Juice Recruitment Ltd Full timeJuice Recruitment Ltd is pleased to be partnering with a motorcycle dealership to fill a Service Advisor position.This role offers a unique opportunity for a motorcycle enthusiast to drive business success while delivering exceptional service to loyal customers.As a key member of our team, you will be responsible for providing outstanding service experiences...
-
Service Advisor
6 days ago
Bristol, Bristol, United Kingdom Juice Recruitment Ltd Full timeJuice Recruitment Ltd is pleased to be partnering with a motorcycle dealership to fill a Service Advisor position.This role offers a unique opportunity for a motorcycle enthusiast to drive business success while delivering exceptional service to loyal customers.As a key member of our team, you will be responsible for providing outstanding service experiences...
