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IT Operations Administrator

2 months ago

London, Greater London, United Kingdom Clarksons Full time
Job Title: IT Operations Administrator

Clarksons is seeking an IT Operations Administrator to join our team in the EMEA region based out of London. As a key member of our IT Support team, you will be responsible for providing technical support to our end-users and working closely with the team to deliver high-quality IT services.

Key Responsibilities:
  • Provide technical support to end-users via phone, email, and in-person
  • Work with the IT Support team to resolve user incidents and service requests
  • Collaborate with other IT teams to identify trends and spot potential problems
  • Improve and iterate on service support provision to the office
  • Ensure computers, printers, and other peripherals are operational
  • Provide support with hardware and software maintenance
Requirements:
  • Previous experience in an IT Support role
  • Excellent communication skills and a customer-oriented approach
  • Ability to work well under pressure and adapt to changing priorities
  • Knowledge of Microsoft Office 365 and other productivity tools
  • Experience with Active Directory, Exchange, and other IT systems
What We're Looking For:

We're looking for a motivated and self-driven individual who is passionate about delivering excellent IT support. If you have a strong work ethic, excellent communication skills, and a desire to learn and develop your skills, we'd love to hear from you.

Please note that this is a unique opportunity to join a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.