Salesforce Administrator for UK Charity

3 weeks ago

London, Greater London, United Kingdom Prospectus IT Recruitment Full time

An exciting opportunity has arisen to join a leading UK charity as a Salesforce Administrator. This role is ideal for an experienced Salesforce professional who wants to make a positive impact while working in a not-for-profit environment.

The organisation is seeking a Salesforce expert to optimise their platform, support users, and contribute to the overall success of their mission.

You will be part of a passionate team that values every interaction, ensuring that the Salesforce system is fully optimised and providing vital support to various departments within the charity.

  • Serve as the primary Salesforce Administrator, managing and enhancing the Salesforce platform to meet the evolving needs of the charity.
  • Collaborate closely with the existing Salesforce admin, leveraging your experience to provide guidance and support.
  • Handle system configuration, including custom objects, workflows, reports, dashboards, and data security.
  • Provide hands-on user support and training for a small, dedicated user base, ensuring a high level of service and personalised assistance.
  • Maintain data integrity, performing regular audits and implementing best practices for data management.
  • Support the charity's operations by ensuring the Salesforce system enables efficient processes across departments.

Essential Skills:

  • 5-10 years of Salesforce Administration experience within a professional setting.
  • Strong expertise in Salesforce configuration, including process automation, dashboards, and reporting.
  • Solid knowledge of data management, security settings, and user administration.
  • Proven ability to provide hands-on user support and training with excellent communication skills.

Nice-to-Have Skills:

  • Salesforce Administrator Certification (ADM201 or higher).
  • Familiarity with Salesforce integrations and third-party applications.
  • Knowledge of Salesforce automation tools such as Flow.
  • Experience with Tableau integrations and Power BI for data analysis useful but not essential.

Deal-Breakers:

  • Lack of a minimum of 5 years of Salesforce Administration experience.

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