Senior Content Strategist

6 days ago


London, Greater London, United Kingdom Netwrix Corporation Full time

**Job Title:** Senior Content Strategist

**Location:** Remote

We are seeking a seasoned documentation expert with strong leadership skills and an IT background to develop and maintain high-quality, up-to-date content for our internal knowledge wiki and public knowledge base.

Responsibilities:

  • Develop and maintain high-quality, up-to-date content for the internal knowledge wiki and public knowledge base.
  • Analyze the effectiveness of the knowledge base and implement improvements based on user feedback and performance metrics.
  • Partner with the technical documentation team to align content with current product offerings and enhance help center resources.
  • Liaise between support, engineering, product management, and other experts to gather, synthesize, and translate complex technical information into clear, actionable content.

Requirements:

  • Strong editing, proofreading, and content development skills, with an excellent command of the English language.
  • Familiarity with Windows system administration and technical documentation processes.
  • Experience using Salesforce knowledge management tools and other content management systems.
  • Background in customer service, training, or technical education, with a demonstrated ability to write content that reduces support inquiries.

Benefits:

  • Estimated salary: $85,000 - $110,000 per year.
  • Additional paid day off at your birthday; Wellness Programs (walking challenges, virtual yoga classes, and virtual stretching exercises); Challenging projects and opportunities for Career Advancement; Casual and Innovative Upbeat Work Environment.

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