IT Service Management Specialist

3 weeks ago


Hatfield, Hertfordshire, United Kingdom COMPUTACENTER (UK) LIMITED Full time

Job Summary:

We are looking for a skilled Servicenow Operations team member to configure and support IT Service Management systems. The ideal candidate will have a strong understanding of ServiceNow best practices and excellent communication skills.

About the Job:

This is a full-time permanent role that requires a minimum of 3 years' experience as a ServiceNow developer or consultant. You will be working on a 24/7 system used by both internal teams and customers around the world.

Your Key Responsibilities:

  1. Configure and support IT Service Management systems using ServiceNow
  2. Work with the Operate team and other GIS teams to analyse, document, and report on work completed
  3. Provide specialist guidance and advice to less experienced colleagues
  4. Collaborate with cross-functional teams to deliver business requirements

Requirements:

  • Strong understanding of ServiceNow best practices
  • Minimum 3 years of experience as a ServiceNow developer or consultant
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Salary: £55,000 - £75,000 per annum, depending on experience



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