IT Service Management Specialist
3 weeks ago
Job Summary:
We are looking for a skilled Servicenow Operations team member to configure and support IT Service Management systems. The ideal candidate will have a strong understanding of ServiceNow best practices and excellent communication skills.
About the Job:
This is a full-time permanent role that requires a minimum of 3 years' experience as a ServiceNow developer or consultant. You will be working on a 24/7 system used by both internal teams and customers around the world.
Your Key Responsibilities:
- Configure and support IT Service Management systems using ServiceNow
- Work with the Operate team and other GIS teams to analyse, document, and report on work completed
- Provide specialist guidance and advice to less experienced colleagues
- Collaborate with cross-functional teams to deliver business requirements
Requirements:
- Strong understanding of ServiceNow best practices
- Minimum 3 years of experience as a ServiceNow developer or consultant
- Excellent communication skills
- Ability to work in a fast-paced environment
Salary: £55,000 - £75,000 per annum, depending on experience
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