Apprentice Customer Service Advisor

18 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

Join Our Team as an Apprentice Customer Service Advisor

Are you a motivated and enthusiastic individual looking for a career in customer service? Do you want to work for a leading telecommunications company that values innovation and excellence?

We are seeking an Apprentice Customer Service Advisor to join our team at our Cobalt Business Park site in North Shields, North Tyneside.

As an Apprentice, you will work closely with our experienced customer service team to provide excellent service to our customers, resolve queries, and deliver a first-class experience.

Key Responsibilities

  • Provide exceptional customer service via phone, email, or chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively as part of a team to achieve business objectives
  • Develop and maintain knowledge of EE products and services
  • Participate in training and development programs to enhance your skills and knowledge

What You'll Gain

  • A competitive salary of £20,280 per year, with an hourly rate of £10.40
  • Ongoing training and development opportunities to support your career growth
  • The chance to work with a talented and supportive team
  • A comprehensive benefits package, including access to exclusive employee discounts and rewards
  • Opportunities to progress into permanent roles within the company

Salary: £20,280 per year, with an hourly rate of £10.40



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