Technical Support Engineer

5 days ago


North East, United Kingdom Infosys Limited Full time

**Job Description:**

We are seeking a skilled Technical Support Engineer to join our team at Infosys Limited in Durham, NC. As a Desktop Support Technician, you will be responsible for providing high-quality technical support to our clients, resolving hardware and software issues, and ensuring optimal system performance.

Key Accountabilities:

  • Resolve client issues promptly and effectively
  • Install and configure operating systems and software
  • Perform maintenance tasks to ensure system reliability
  • Document and track issues for future reference

Requirements:

  • Bachelor's degree or foreign equivalent from an accredited institution
  • At least 2 years of Information Technology experience
  • At least 2 years of strong end-user desk-side experience
  • Experience in administering desktop applications, tech refresh, OS deployments, and configurations
  • Good knowledge of MS Office suite
  • Exposure to ITIL-based processes
  • Ability to travel extensively and sit/stand for extended periods

Estimated Salary:** $80,000 - $110,000 per year, depending on experience

About Infosys Limited:

Infosys Limited is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.



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