Technical Assistance Engineer

4 weeks ago


North East, United Kingdom NRG Resourcing Ltd Full time
Exciting Career Opportunity

A leading North East IT Consultancy is seeking a talented 1st Line Support Engineer to join their team.

About the Company

The company is a dynamic and thriving organisation that values professional development and provides fantastic opportunities for career growth.

Job Description

The successful candidate will be responsible for providing technical support to clients, troubleshooting and resolving issues related to Microsoft 365 applications, and supporting user account management in Active Directory. Additionally, they will assist with hardware and software troubleshooting, evaluate complex issues, and perform network troubleshooting.

Essential Requirements
  1. Relevant experience or qualification in a similar field.
  2. Strong knowledge of Microsoft 365 products.
  3. Familiarity with Active Directory and user account management.
  4. Understanding of Windows operating systems.
  5. Knowledge of Microsoft Teams administration and SharePoint configuration.
  6. Basic networking concepts.

Estimated Salary: £25,000 - £30,000 per annum



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