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Service Advisor
2 months ago
We are seeking an experienced Service Advisor to join our team at HCP International, a leading automotive recruitment and search consultancy. As a Service Advisor, you will play a key role in delivering exceptional customer service and ensuring customer satisfaction and loyalty.
Key Responsibilities:- Provide support and guidance to customers throughout their service experience.
- Schedule appointments and coordinate vehicle repairs.
- Develop strong relationships with customers to understand their needs and preferences.
- Work collaboratively with the service team to ensure efficient and effective service delivery.
- Previous experience as a Service Advisor within a dealership or automotive service environment.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment.
- Knowledge of automotive systems and repair processes is desirable.
- Competitive basic salary of £28,000 per annum (OTE £45k).
- Bonus scheme based on performance and customer satisfaction.
- Additional company benefits, including pension scheme and holiday allowance.
- Ongoing training and development opportunities to enhance your skills and career progression.
At HCP International, we are committed to delivering excellence in customer service and providing our customers with a world-class experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
