Customer Service Assistant
7 days ago
At Barchester Healthcare, we strive to create a warm and welcoming atmosphere for our residents. As a Customer Service Assistant, you will play a vital role in enhancing their lives by providing top-notch care and support.
About the Role
We are looking for a friendly and engaging individual who can help us deliver exceptional service in our dining room and bar areas. Your primary responsibility will be to ensure that residents feel comfortable, happy, and well-cared for at all times. This may involve assisting with daily tasks, engaging with residents, and providing emotional support when needed.
Key Responsibilities
* Provide person-centred care to residents, taking into account their individual needs and preferences
* Assist with daily tasks, such as serving meals and beverages, and helping with personal care
* Engage with residents through conversation, activities, and other forms of interaction
* Maintain a clean and safe environment, adhering to health and safety protocols
What We Offer
* Competitive salary: £25,000 per annum (dependent on experience)
* Opportunities for career development and growth within the company
* Free training and development programs to enhance your skills and knowledge
Requirements
* No formal qualifications required, but previous experience in a similar setting is ideal
* Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and colleagues alike
* Ability to work flexibly, including evenings and weekends, to meet the needs of our residents
Why Join Us?
Barchester Healthcare is a leading provider of care services, committed to delivering high-quality care and support to our residents. We offer a rewarding and challenging work environment, where you can develop your skills and make a real difference in the lives of others.
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