Assistant Head Housekeeper

4 weeks ago


Chessington, Greater London, United Kingdom Chessington World of Adventures Resort Full time

pAtChessingtonWorldofAdventuresResort,weareseekinganexperiencedAssistantHeadHousekeepertojoinourHousekeepingteam./ppThisroleinvolvesassistingtheHeadHousekeeperintheefficientoperationofthehousekeepingdepartment,withafocusondeliveringthedailyrequirementofroomsforguestsattimeofcheck-in,tothehigheststandardsofcleanliness,efficiency,andguestsatisfaction./ppYouwillberesponsibleforsupportingtherecruitment,training,andpeoplemanagementofSupervisorsandHousekeepers,actingasarolemodeltodevelopapositive,professional,andstrongteamwithanalignedfocusontheguestexperienceandqualityofservice./ppKeyresponsibilitiesincludeensuringallguestrequestsandconcernsarerespondedtoinatimelyandempatheticmanner,whilemaintainingeffectivedepartmentalandinterdepartmentalcommunicationthroughouttheResort./ppYouwillalsosupportwiththepurchasing,delivery,storage,anddistributionofallhousekeepinginventoryandsupplies./ppbRequirements:/b/pulliExperiencedmanagerwiththeabilitytocommunicateclearly,motivatingandinspiringadiverseworkforceinafast-pacedenvironment./liliProventrackrecordofcorrectingissuesinthemomenttodrivestandards./liliPreviousHospitalityexperience./liliAbilitytocommunicateandinfluenceatalllevels./liliProficientinMicrosoftWord,Excel,PowerPoint./liliFamiliarwithOPERAPMS(preferable)./liliAbletoleadbyexample./liliHighstandardsandacuteattentiontodetail./li/ulpbBenefits:/b/pulliAcompetitiveannualsalaryof£27,540./lili28daysholiday(includingbankholidays)./lili'EnjoytheRide'MerlinAnnualPasses-6intotalperyear,1foryou,plus5togifttolovedones./liliMerlinMagicPass-20freeticketsforyou,yourfamily,andfriendstoenjoyallofourMerlinAttractionsacrosstheworldrisingto40afterayear'sservice./liliCompanybonus./liliPrivatepensionscheme./lili40%discountonlineoffLEGO./lili25%discountinouron-siteretailshopsandrestaurants./liliOngoingtraininganddevelopmentopportunities./liliPlus,manymore.../li/ulpAtMerlin,wewelcometheworldtoourmagicalattractionsandresortseverydayandwewanttoreflectthatsamemulticulturalmixinsideourbusinesstoo.Westrivetocreateaninclusiveanddiverseworkplacewherepeoplecanbethemselves,havethesameopportunities,andthrivetogether.BecauseatMerlin,everyonematters./ppWearecommittedtocreatingaworkplacewhereeveryonefeelsvalued,nomattertheirage,race,gender,disability,orsexualorientation.Althoughweunderstandthatwe'llalwaysbelearningandgrowing,weaimtobethemostinclusiveandflexibleemployerinourindustry./p



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