Customer Service Ambassador

3 weeks ago


Edinburgh, Edinburgh, United Kingdom whitbread Full time

We're currently recruiting for a Receptionist role at our Edinburgh City Centre (Princes Street) Premier Inn. As the friendly face of our hotel, you'll use your customer service skills to welcome guests and make their stay with us unforgettable.

PAY RATE: Up to £ per hour

CONTRACT TYPE: Permanent – we don't do zero hours contracts

HOURS: 16 hours over 2 days a week.

This role will require Friday, Saturday and Sunday availability. The shift times required for this role will be approximately 07:00am-15:00pm and 15:00pm-23:00pm.

LOCATION: Edinburgh City Centre (Princes Street) Premier Inn.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

What you'll do: As a Receptionist at Premier Inn, you'll be the first point of contact for our guests, providing a warm welcome and ensuring their stay with us is comfortable and enjoyable.

Why you'll love it here:

  • Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us


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