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Beauty Ambassador

2 months ago

Horsham, West Sussex, United Kingdom Too Faced Full time
{"h2": "Unlock Your Potential with Too Faced

Be a part of our dynamic team and take your career to the next level as a Counter Lead at Too Faced.

As a Counter Lead, you will be responsible for creating a personalized experience for our customers, helping them to find the perfect products to suit their needs.

With a passion for beauty and a desire to make a difference, you will be the face of our brand, providing exceptional customer service and ensuring that every customer leaves our store feeling valued, respected, connected, and confident.

In this role, you will have the opportunity to develop your skills and knowledge in the beauty industry, working with a range of products and services to create a unique and inspirational in-store experience.

We are looking for someone who is passionate about beauty, has excellent communication skills, and is able to work well in a team.

If you are a motivated and ambitious individual who is looking for a challenging and rewarding role, we would love to hear from you.

**Key Responsibilities:**

* Provide exceptional customer service, ensuring that every customer leaves our store feeling valued, respected, connected, and confident.

* Develop and maintain a deep understanding of our products and services, including their features, benefits, and applications.

* Create a personalized experience for our customers, helping them to find the perfect products to suit their needs.

* Work collaboratively with the sales team to achieve sales targets and drive business growth.

* Maintain a high level of product knowledge, staying up-to-date with the latest trends and developments in the beauty industry.

* Participate in visual merchandising and store displays, ensuring that our store looks its best at all times.

**What We Offer:**

* Competitive industry salary

* Commission scheme eligibility

* Annual Leave & Family Leave

* Generous product discount/Staff Product Concession monthly credit spend allowance

* Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)

* Benefits platform with exclusive discounts and offers

* Work Life Connections – Employee Assistance Programme

* Extensive Training & development offering

**About Us:**

Too Faced is a leading beauty brand that is passionate about making a difference in the lives of our customers. We are committed to providing exceptional customer service and creating a personalized experience for every customer.

We are a people-first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.

**Qualifications:**

* Previous retail industry/customer services experience

* A desire to understand your client's skin and make-up goals to confidentially recommend custom-fit routines.

* A passion and energy to provide inspirational, authentic and personalized customer service

* An approachable and friendly personality

* Confidence in speaking to customers

* Flexible availability across days/hours.

**Job Type:**

Retail - Store

**Primary Location:**

GB-ENG-Horsham

**Job Type:**

Standard

**Schedule:**

Part-time

**Shift:**

Variable

**Job Number:**

249893

**Equal Opportunities Employer:**

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.