Automotive Service Administrator

3 weeks ago


Southampton, Southampton, United Kingdom The Solution Auto Full time
Job Details:

The Solution Auto is seeking a highly skilled Automotive Service Administrator to join our team. In this role, you will be responsible for supporting the Customer Executives and Service Manager in delivering exceptional customer service through efficient, timely, and accurate administration processes.

Key Responsibilities:
- Prepare cost estimates, invoices, and associated paperwork for all work completed within the company
- Prepare and submit repair and maintenance claims and warranty claims, ensuring the quality and compliance of all documentation
- Reconcile manufacturer payments, including acting upon claim discrepancies and management of aged debt

Requirements:
- Experience working in an automotive service operation or in a comparable role
- Proven track record in warranty/service contract administration
- Understanding of compliance associated with Heavy Goods Vehicles

What We Offer:
- Competitive salary of £28-30k
- Opportunities for career growth and development
- A dynamic and supportive work environment


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