Customer Experience Liaison

5 days ago

Kirkcaldy, Fife, United Kingdom Frontline Fife Full time

Frontline Fife is a leading non-profit organization dedicated to preventing and ending homelessness in Fife. To support the rewarding work of our service teams with their clients, we are seeking to recruit a Customer Experience Liaison for our head office. If you are compassionate and want to support our service teams to prevent homelessness, then consider this opportunity.

Customer Experience Liaison

36 hours per week

(Salary: £22,)

We offer a range of benefits to support your well-being and career development:

  • Flexible/remote working arrangements
  • Fully Funded Training and Support
  • Working in an open culture and workplace with colleagues who share our values and are passionate about their work
  • 32 days annual leave per year with 1 day additional per year served up to 5 years (pro rata)
  • Competitive employer/employee Pension Contribution Scheme
  • Business travel allowance
  • Ongoing professional learning and development
  • Free access to an employee assistance programme with confidential advice/counselling support
  • Wellbeing and Lifestyle benefits e.g. discounts on lifestyle benefits, gym memberships and access to membership scheme e.g. Blue Light Membership Scheme
  • Where appropriate, welcome payment for PVG check and SSSC registration fee

Diversity and Inclusion Frontline Fife is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during application and assessment process, and upon joining our team.

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