Customer Service Representative
4 weeks ago
About Pertemps Edinburgh:
Pertemps Edinburgh is a leading provider in the building supply sector, committed to delivering high-quality materials and outstanding service to our esteemed clientele. Our organization values knowledgeable personnel, a wide array of products, and a strong dedication to customer satisfaction.
As we expand our operations, we are seeking a dedicated and personable Customer Service Representative to become a vital member of our team.
Key Responsibilities:
Client Interaction:
Deliver exceptional service by assisting clients with their inquiries, processing sales transactions, and providing expert product recommendations.
Sales Enhancement:
Actively promote and suggest products to fulfill client requirements and boost sales performance.
Order Management:
Efficiently handle customer orders, including payment processing and documentation management.
Teamwork:
Collaborate effectively with team members to foster a positive and productive work atmosphere.
Desired Qualifications:
- Experience: Prior experience in a retail or building supply context is advantageous, though not mandatory.
- Customer Orientation: Strong interpersonal skills with a welcoming and approachable attitude.
- Product Insight: Basic knowledge of building materials and products is beneficial.
- Communication Proficiency: Excellent verbal and written communication abilities.
- Dependability: Reliable, punctual, and capable of functioning effectively within a team.
- Proactivity: A self-motivated approach with the capacity to work independently when necessary.
Why Consider Joining Us?
Attractive Compensation:
Competitive salary range based on experience.
Professional Growth:
Opportunities for career advancement and development within the organization.
Supportive Culture:
Work within a friendly and encouraging team environment.
Employee Perks:
Comprehensive benefits package, including health coverage, retirement plans, and employee discounts.
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